Privacy Policy

Effective Date: July 17, 2025

Introduction

Expressions of Hope supports foster, adoptive, kinship, and at-risk families. We protect your personal and family data in accordance with HIPAA, CCPA, and GDPR.

What We Collect

• Parent/guardian and child identifying information
  

• Behavioral health and support service records
  

• Program registration forms and emergency contacts
  

• Communication records and intake forms
  

Use of Information

• To deliver support programs and therapy services
  

• For scheduling, billing, and family communication
  

• For internal improvement and outcome tracking
  

Sharing of Information

We do not sell your data. We only share:

• With your written consent
  

• With trained staff and approved vendors
  

• If required by law (e.g., mandatory reporting)
  

Rights

You may:

• Access or amend your family records
  

• Request data limitations or removal (when allowable)
  

• Exercise CCPA/GDPR rights if applicable
  

Data Security

We use HIPAA-compliant software and secure internal systems. Access is strictly limited to trained personnel.

Policy Updates

We will notify you of changes through email or posted notices during program events.

Contact

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (707) 732-4800 or via mail Attn: Privacy Officer, 1370 Trancas St #791 Napa, CA 94558.